PRIVACY POLICY

Last updated: February 10, 2026

This Privacy Policy for Ruby Star Group LLC, doing business as Ruby Star Garage (“we,” “us,” or “our”), explains how and why we collect, use, disclose, and safeguard your information when you visit our website https://rubystargarage.com, submit a contact form, communicate with us by phone, SMS, email, or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.

If you have questions, contact us at sales@rubystargarage.com.

SUMMARY OF KEY POINTS

  • What information do we collect? Personal information you voluntarily provide (such as name, phone number, and email), and certain information collected automatically (such as IP address and device data).

  • Why do we collect phone numbers? When you submit a contact form or otherwise provide your phone number, we use it to contact you regarding your inquiry, services, scheduling, estimates, and—only where permitted—marketing communications.

  • Do we send SMS or make phone calls? Yes. By providing your phone number, you consent to receive calls and text messages related to your inquiry or services. Marketing messages are optional and you may opt out at any time.

  • Do we sell your data? No. We do not sell personal information.

  • What rights do you have? Depending on your location (e.g., California, EU/UK), you may have rights to access, delete, correct, or opt out of certain uses of your personal information.

1. WHAT INFORMATION DO WE COLLECT?

A. Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Fill out a contact or quote form on our website

  • Call or text us

  • Email us

  • Engage with us for services, estimates, events, or promotions

Personal information may include:

  • Full name

  • Phone number

  • Email address

  • Vehicle-related information you choose to share

  • Any other information you voluntarily provide

We do not knowingly collect sensitive personal information.

You are responsible for ensuring that the information you provide is accurate and up to date.

B. Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages viewed and time spent on the site

  • Referring URLs

  • Approximate location (city/state level)

This information is used for security, analytics, and website performance.

2. HOW DO WE PROCESS YOUR INFORMATION?

We use your information to:

  • Respond to inquiries and provide estimates or service information

  • Contact you by phone call or SMS regarding your request or appointment

  • Provide customer support

  • Improve our website and services

  • Send service-related messages (e.g., appointment confirmations, follow-ups)

  • Send marketing or promotional communications only where legally permitted

  • Comply with legal and regulatory obligations

3. PHONE CALLS, SMS & COMMUNICATION CONSENT (IMPORTANT)

When you submit a contact form or otherwise provide your phone number:

  • You consent to receive calls and text messages from Ruby Star Garage regarding your inquiry, services, scheduling, estimates, and follow-ups.

  • Message frequency may vary.

  • Standard message and data rates may apply.

  • Consent is not a condition of purchase.

Marketing Messages

If we send marketing or promotional SMS messages:

We comply with applicable laws including the Telephone Consumer Protection Act (TCPA) and state-level regulations.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Operate and secure our website

  • Understand usage and performance

  • Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

5. SHARING OF PERSONAL INFORMATION

We do not sell your personal information.

We may share your information only in the following situations:

  • Service providers that help us operate our business (e.g., website hosting, analytics, communications tools)

  • Business transfers such as a merger, acquisition, or sale of assets

  • Legal requirements when required to comply with law, court orders, or legal processes

All third parties are required to protect your information.

6. DATA RETENTION

We retain personal information only as long as necessary to:

  • Fulfill the purposes described in this Policy

  • Comply with legal, accounting, or regulatory requirements

When no longer needed, we securely delete or anonymize your information.

7. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

8. YOUR PRIVACY RIGHTS

A. U.S. Residents (Including California – CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and use

  • Request access to your information

  • Request deletion of your information

  • Request correction of inaccurate information

  • Opt out of certain data uses

We do not discriminate against users for exercising their rights.

B. EU/UK Residents (GDPR)

If you are located in the EU or UK, you may have the right to:

  • Access your personal data

  • Correct or delete your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • File a complaint with a data protection authority

9. DO-NOT-TRACK SIGNALS

At this time, we do not respond to browser Do-Not-Track signals due to the lack of an industry standard.

10. CHILDREN’S PRIVACY

Our Services are not intended for children under 18. We do not knowingly collect personal information from children.

11. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date and will be effective when posted.

12. CONTACT US

f you have questions or wish to exercise your privacy rights, contact us:

Ruby Star Group LLC (d/b/a Ruby Star Garage)
118 NW 2nd St
Hallandale Beach, FL 33009
United States
📧 sales@rubystargarage.com

13. REQUESTING ACCESS, UPDATES, OR DELETION

To request access to, correction of, or deletion of your personal information, please contact us at sales@rubystargarage.com. We will respond in accordance with applicable privacy laws.